Privacy Policy

Last updated: 01.11.2025

1. Introduction

Moto Marketing SA operates the online store moto-marketing.ch (hereinafter “the Store”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our site, place an order, or contact us.

Moto Marketing SA is responsible for processing your data under the Swiss Data Protection Act (nFADP) and, where applicable, the General Data Protection Regulation (GDPR).

By using our Store, you agree to this Policy.

2. Data Controller

Moto Marketing SA
Nonceruz 4
2732 Reconvilier - Switzerland
+41 32 482 65 65
support@moto-marketing.ch

3. Data We Collect

We collect the following categories of data:

✦ Data voluntarily provided by the customer

  • First and last name
  • Postal address
  • Email address
  • Phone number
  • Delivery information
  • Order history
  • Customer accounts (credentials, preferences)

✦ Automatic data (via navigation)

  • IP address
  • Device type
  • Browsing data on the website
  • Cookies and similar technologies (Shopify / Google / Meta)

✦ Payment data

We do not store any bank card information.

Payments are processed by:

  • Shopify Payments
  • TWINT
  • Apple Pay
  • Google Pay

These services encrypt and process your data securely.

4. Purposes of Processing

We use your data to:

  • process your orders and payments
  • manage delivery and customer service
  • communicate with you (emails, notifications)
  • improve user experience
  • personalize recommendations
  • prevent fraud
  • comply with legal and tax obligations

5. Marketing and Communications

With your consent, we may send you:

  • newsletters
  • commercial offers
  • promotions
  • information about new products

You can unsubscribe at any time through our emails.

6. Cookies and Similar Technologies

Our Store uses cookies to:

  • ensure proper website operation
  • analyze visits (Google Analytics, Shopify Analytics)
  • optimize performance
  • measure advertising performance (Meta, Google, TikTok Ads)

You can modify your preferences in your browser settings or refuse certain non-essential cookies.

7. Data Sharing

We never sell your data. Your information may only be shared with:

✔ Partners required for order fulfilment

  • Shopify (store hosting)
  • Payment providers
  • Carriers (Post CH, DHL, etc.)
  • Logistics providers

✔ Analytical partners

  • Google Analytics
  • Meta / TikTok
  • Advertising services

✔ Legal obligations

We share your data if required by law or an authority.

No data transfer occurs outside this framework.

8. Storage and Security

We use Shopify’s secure infrastructures compliant with:

  • PCI DSS
  • GDPR
  • International security standards

Your data is stored on secure servers protected against unauthorized access.

9. Data Retention

We retain your data:

  • as long as needed to provide our services
  • according to Swiss accounting requirements (10 years)
  • or until deletion is requested, if legally possible

10. Your Rights

Under Swiss law and the GDPR, you have the following rights:

  • right of access
  • right to rectification
  • right to deletion
  • right to restriction of processing
  • right to data portability (EU)
  • right to object (marketing)

To exercise your rights: support@moto-marketing.ch

11. International Transfers

Some data may be transferred outside Switzerland/EU through Shopify or our service providers. These transfers meet legal safeguards (standard contractual clauses, data protection agreements).

12. Changes to this Policy

We may update this Policy at any time. Changes will be published on this page with their application date.

13. Contact

For any questions:

support@moto-marketing.ch
Moto Marketing SA
Nonceruz 4
2732 Reconvilier - Switzerland